"Thank you to BTM Properties for making our neighborhood have that family feel again. We felt it important to acknowledge their hard work on Reetz Road."
Cathy Smith & Brian Henneman
"We've rented in different places in Madison and its surrounding communities, and have never felt more at home than we do in Brent’s property. The back yard is one of the best parts of living here, along with the friendly and helpful neighbors all around us. Coming from a small town, it's important that we feel closeness and tolerance with our neighbors. We've never had a landlord like Brent....he’s great! When there's a problem, he takes care of it. Immediately. It's as simple as that. If you've ever had the misfortune of having a landlord who doesn't follow through with promised changes or repairs and you're looking for a refreshing change, we promise you'll find that change if you rent from BTM Properties."
Terri Trofimov, resident
"Prior to purchasing my first home, I rented from BTM Properties and lived at 1811 Reetz Road for 18 years. My son, Russ, was born and raised there and we both still miss it. I loved the neighborhood, my old deck, the parks, and my neighbors. Brent is a great landlord. He always took time to address my concerns and made improvements without me even asking. I would recommend them to any future renters."
Jacqueline Evans, former resident
"Our experience with BTM Properties was extremely positive. Our duplex was spacious and well-maintained, and it felt like home after only a couple of months. The Orchard Ridge neighborhood is quiet and friendly, with easy access to grocery stores, shopping, parks, and just about everything the West side has to offer. It is great to live in a place where you actually know your neighbors and can call your landlords friends. Although we are excited about our new home, we can honestly say that there was no better place for us to start out in Madison."
Dan & Erin Freiberg, former residents
"After living in a campus apartment for a few years, my husband and I feared we would run into the same type of property managers we were used to. However, after meeting Brent, we knew that he was different. He is an incredibly motivated person who take very good care of his tenants and properties. We are so happy to have meet him and many of our neighbors in that area!"
Aaron & Stacy Stoeger, resident
"We are so glad to have moved back to Madison in the spring of 2004 and to have found a landlord such as Brent Midelfort. We couldn't have asked for a better place to live with a great, competitive rental price. I am proud to say that I believe this is the best place "on-the-block". Brent takes excellent care of their properties, not to leave out the high values he places on his tenants to ensure they are taken care of to the upmost and are comfortable and happy. It's nice to not only think of your landlord as property owner from which you rent, but also a friend. My husband and I will enjoy another year coming and will also welcome our 1st baby this spring. Thanks!"
Nicole Wolfe, resident
"I'm entering my third year renting from BTM Properties. To this day, I still love my yard and deck. This location is so convenient whether I'm going east or west. Having Brent as landlord gives me a great sense of security."
Kristin Wichlacz, resident
"In my 8+ years in Madison, Brent is by far the friendliest property manager I have ever rented from. The prompt attention he gives to even the smallest issues is truly a rarity, in my experience. Location is ideal, near the beltline, close to all of the west-side businesses, and only a short drive from the downtown/campus area. The neighborhood is quiet and relaxed, and particularly suited to anyone who has grown tired of the noise and frantic pace of downtown living. If you've had bad experiences with landlords or rental properties, or if you're just looking for a step up, I would highly recommend moving to BTM Properties."
Andrew Dolan, resident
"Brent's all over the place as a board member representing the Orchard Ridge Neighborhood Association. He's been a huge force on our traffic committee, staying on top of road and traffic calming projects in our area. He's also been a huge help to our crime watch committee by attending West Police Department and neighborhood public meetings, neighborhood safety walks and ordinance training. A landlord himself with properties on Reetz Road, Brent has been involved with issues and activities associated with property management, including advocating for nuisance abatement ordinances at City Council meetings."
Diane Harrington, Editor, The Grapevine, neighborhood newsletter, Orchard Ridge Neighborhood Association
"Brent is a great guy! We live across the street and have seen the hard work that he puts into his units. Over the past 6 years we have always seen him either over maintaining his beautiful yards and duplexes. My wife and I really appreciate what great work he has done."
Patrick Zwank
"I'd like to thank BTM Properties for their superb effort and general support in trying to retains this as a good neighborhood in which to live."
Bob Rowlands
"I’ve rented from several landlords in a variety of areas around Madison over the last 15 years, from an old house in the heart of downtown to a large complex in a suburban neighborhood. I’ve dealt with huge and disinterested out-of-state management companies, and part-time landlords just looking to make a buck. My duplex on Reetz Road has not only been my favorite place to live in Madison, but also by far my best experience as a renter. Brent is unlike any landlord I’ve ever had — Not only is he deeply committed to the comfort and needs of his tenants, but to his community and the neighborhood he and his wife also call home. I don’t think I’ve ever had to leave a message for Brent when I’ve called: He answers his phone day and night, and deals promptly with any problems or questions. He always had a smile and time for conversation when I’d see him working up and down Reetz Road on sunny Madison afternoons, knee-deep in perpetual improvement projects. My duplex was immaculately clean and well-maintained, and Brent always welcomed any ideas I had to improve it further. Despite having grown up in Madison, I wasn’t very familiar at first with the Orchard Ridge area. I’ve come to love it: I was a 15 minute drive from my office downtown, yet surrounded by mature trees and quiet single-family homes. Essentials (Walgreens, hardware store, restaurants, etc.) are all a short drive or even just a walk away. I loved sitting out on my porch with a book and watching neighbors walk their dogs or with their children up and down the sidewalk. Because it’s a bus-line, Reetz Road seemed to get special snow-plow treatment and I never had trouble getting in or out in the winter. I would recommend BTM Properties and the duplexes on Reetz Road to my closest friends without hesitation. If it weren’t for business taking me out of the Madison area, I would be absolutely comfortable renting from Brent for years to come."
Andrew Welyczko, resident
"Model Landlords! BTM Properties has been presented with a Madison Common Council Civic Recognition Award. They have bought and renovated properties on Reetz Road and greatly improved neighborhood safety and appearance. Brent has generously donated time and youthful energy to represent the Orchard Ridge neighborhood."
Alder Thuy Pham-Remmele, District 20 Alder Timothy Bruer, District 14, President, Madison Common Council
"Brent is the best landlords I’ve ever met. I know I always say that, but it’s true. Thank you for all the improvements you made to the property and my apartment since you bought it."
Larry Hefty, resident
"BTM Properties has been tirelessly improving their properties on Reetz Rd. and meticulously screening their tenants, greatly enhancing the sense of neighborhood. I love to see that Brent personally and regularly attends to business at his properties. He makes his properties shine, because this is the neighborhood that he lives in too. He's my #1 guy for keeping an eye out for public safety, and is an asset personally and professionally to the whole neighborhood. He's turned into a trusted & respected friend, too."
Becky Jenn, Orchard Ridge Neighborhood Watch Coordinator
"I'm happy to say I'm renewing my lease with BTM Properties for a fifth year. The biggest reason I'm staying is because of Brent. My relationship with him is not something that will likely happen to me again. I am proud of our business/friendship relationship because it is secure, open, respectful and trusting. Although I've always been aware of it, it took a friend of mine to remind me of what I have here. The fenced yard, allowing me to adopt a new dog on the spot, the allowance Brent has given me with gardening (I'd be lost without being able to dig in the dirt). These are all trusts that mean a lot to me. Brent has worked so hard in so many ways to make my life better. Thank you! I doubt you hear it often enough but I hope you remember there are always tenants who appreciate your blood, sweat and tears to get our community at a higher standard where the people make the positive difference."
Linda Ballweg, resident
"What Brent did to better the Reetz Rd. neighborhood is very encouraging. Good for you Brent...here is a man who made a difference! Thanks Brent."
Laura Roge
"Kudos to Mr. Midelfort. We’ve noticed the improvements on this street over the years."
Mike McConnell, The Daily Page
"BTM Properties manages their units in a personable manner that is conscientious of their tenants and the wider neighborhood. They provide prompt service and keep the properties up to date and visually appealing. More importantly, they hold their tenants to a common standard that creates a clean and cohesive community. The neighborhood has become a better place because of their hard work."
John & Lyra Thomson, residents
"Thanks, Brent! You do a terrific job on your properties. They are in great shape and a huge credit to our neighborhood."
Mike Thomsen
"Most residents are unaware that three years ago, The Madison City Common Council recognized Brent for his work on Reetz Rd. They acknowledged he transformed the street through being an involved housing provider sighting how: he cleaned up the street, improved the properties and has made Reetz Rd. a model for landlords to follow. Thank you, Brent."
Tom McKenna
"Brent is truly what every landlord should strive to be. I have had generally good landlords in the past, but none came even close. The degree of availability and attention to maintenance and improvement shows me that he is committed to both his tenants and community. I couldn't say enough about how happy we are here, and how well we have been treated. Thanks again to BTM Properties for being what few landlords are."
Benjamyn Deneen, resident
"BTM Properties is a great rental company. We had the best experience working with Brent, who takes good care of his properties and works hard to meet the needs of his tenants. He responds quickly to tenant concerns and repair requests and is dedicated to providing quality work in everything he does for his properties. Brent is incredibly responsive and pays a great deal of attention to his properties to ensure that they're safe and in the best shape they can be. I have never felt so cared for as a renter."
Owen Karcher, former resident
"We just signed our 3rd lease with BTM Properties and I can say with certainty, having lived in Madison for 5 years with 3 different landlords, that, in every category, they are the best landlords I have ever had. My wife and I moved into our Reetz Road home, with our own address and huge backyard, just weeks after moving cross country, and days after finding out we were going to be parents about 8 months later. During this transitional time, Brent has not only been accommodating and understanding as landlord, but involved and helpful as a friend and neighbor as well. Hell, Brent was in the same hospital at the same time delivering his new baby, as we were. He has provided us with a place to start our family, with good sized bedrooms, open living areas, private parking, deck, plenty storage, good appliances and bathroom/kitchen areas with good construction (i.e. no curling linoleum, surprise leaks, bug problems or exposed infrastructure hehe). What’s even better is that he consistently reinvest in his properties, just this past summer putting up a beautiful new wood fence with latched gates on the entire backyard, which is going to be a perfect place to play with our son this summer! As a landlord, he has always been clear about his policies, and expectations, every maintenance issue we have had was solved or had a planned solution/solid answer within hours. He is always available on the phone or in person, and every issue or question I have had, he had an answer for immediately. He has always been fair, quick and willing to work with us and give us time to make decisions. All of this while respecting our privacy. In addition, I take personal pride in knowing that my landlord is so strongly involved in the community. Our neighborhood is safe, beautiful, and in a very convenient location in the city, that offers a great balance of city access, and rural privacy. These things are the result of Brent’s presence in the neighborhood, dedication to his property, and relationships with his tenants. I give strong recommendation to anyone in the market for a duplex style home to rent from BTM Properties, if you're lucky enough to find one open!"
Ted & Kim Mueller, residents
"Thank you for everything! We’ll really miss living on Reetz Road."
Eva & Nate
"Brent, thank you for being the best landlord ever! Even though I was only in a property for five short months, I so appreciate everything you did for Renee and I! Please keep in touch! I will always refer you to friends and will let you know when I am in the area again."
Whitney Ederer, former resident
"Love is not a word usually associated with a landlord and rental situation, but Brent Midelfort tends to his properties and his tenants with such care that it applies here. As a newcomer to Madison, I found a sense of place, community and comfort living in one of BTM's rental properties. When anything went wrong, Brent was on it immediately, and he always went above and beyond. He's a terrific communicator, and his high expectations of tenants’ means that everyone who lives in one of BTM’s properties can rest assured that they will be treated fairly and respectfully. I can honestly say that renting from BTM has significantly raised the bar for any other rental situation I might ever encounter. Leaving my BTM rental was one of the hardest things about my transition to a new job in another city. I miss it every day."
Michelle Johnson, former resident
"We have loved living in your property and appreciate your care and dedication to quality work."
Owen and Chelsea, former residents
"We have enjoyed our time on Reetz Road and appreciate everything you have done for us. Your care for your residents is unbelievable and will be missed. We’re so glad we were able to purchase our first home one block away from our rental apartment and will be staying in the Orchard Ridge neighborhood for the foreseeable future. We look forward to visiting with you on our evening walks."
Jamie and Anthony, former residents
"Dear Brent, just wanted to let you guys know how much I appreciate your patience and understanding with my renting situations through BTM. Times have been a little rough getting into Madison and catching up on things, spending time with my sick dad, and starting a business. My finances are going in the right directions, believe it or not, with the help of you! Your integrity and willingness to help out has impacted me in the last year of renting. Thank you!"
Andy Oldenburg, resident
"I have lived at BTM Properties for almost 2 years, and I can’t begin to explain how wonderful this experience has been! Brent, the owner, is always available and visits the property frequently for any minor repairs, planting nice new trees and flowers, and sometimes just to chat with the neighbors! This 2 level duplex (no annoying upstairs or downstairs neighbors!!!) has a fenced in back yard including a fire pit, 2 nice sized bedrooms on the lower floor (keeps things nice and cool in the summer!) along with a spacious bathroom. It also has a full sized washer and dryer! On this lower level right outside the 2nd bedroom door, is a private patio as well great for flowering pots, hanging chair hammocks and overlooking the grassy fenced in yard. Did I mention dogs?! OMG! All my neighbors on both sides of me have big dogs and are best fur-friends with my 2 dogs which is great because it’s like having your very own private dog park! Upstairs is a HUGE living/dining area and tons of storage in the kitchen with lots of counter space, and an air conditioner that will freeze you out!! Right outside the Kitchen door, is your very own private deck, which I have thoroughly enjoyed this past summer! The Madison housing issue is notoriously well known, and I have experienced it firsthand. The 1st year I moved to Madison, I had to move 6 different times due to absentee landlords, repairs (hot water heater breaking in the middle of winter) not being done, mold, holes, bugs, etc. It was a God send when I found Brent and BTM Properties. It has been my oasis ever since and due to a job change and moving out of state, I could easily see myself living here for the long term future. This property truly is a diamond in the rough and I cannot express how happy I have been living here!"
Kristy Eichenlaub, resident
"Dear Brent, on behalf of the Orchard Ridge Neighborhood Association and its Board of Directors, we wish to convey to you how fortunate our neighborhood is to have your company owning and managing residential rental units in Orchard Ridge. Orchard Ridge does experience some urban challenges and often those challenges are attributed to the lack of proper management of rental properties by landlords, adjacent to our neighborhood. But, that is not the case with rental properties in Orchard Ridge. Rather, the rental properties in our neighborhood have a reputation of being quiet, well maintained, and an asset to Orchard Ridge. In addition, we know of a number of renters of dwelling units in Orchard Ridge have purchased single-family homes in Orchard Ridge and we would very much like to encourage that. A few residents are members of the Orchard Ridge Neighborhood Association. Please accept our heartfelt thanks for being a good landlord and providing affordable, safe and well cared for housing for the citizens of Orchard Ridge."
Larry Nelson, President, Orchard Ridge Neighborhood Association