Residential Services
Welcome to Madison, or at least the Southwest side! There is so much right in our backyard.

Madison’s Official Website – All Madison Has to Offer
Sidewalk Snow/Ice Removal Rules – Make sure it gets done on-time!
Madison Metro – Explore Madison’s Public Transit System
Badger Link – Informational Resources for the University of Wisconsinour Resource Guide for Refuse and Recycling

Schedule a Large Item Pick-Up Here – Required for All Large Item Trash Pick-Up
Madison Recycling Information and Rules – Madison’s Mandatory Recycling Program

Madison Water Utility – Pay your Water Bill Here and Save Time

Madison Gas & Electric – Your Contact for Gas and Electric Service

Spectrum – Need TV or Internet Service? Explore Here

USPS – Change Your Address Here

Parking Enforcement – Alternate side Parking, Snow Emergencies and On-Street Parking

Area Bike Path Maps – Traveling by Foot or Bike?

Pet Services
Many of our tenants have pets. We have done the leg work and came up with a great list.

T&T Pet Care Services – Full Care Pet Service

Scoops – Pet Waste Removal

Petcare Animal Hospital – Emergency Care

Ruffin’it Resort – Daycare and Lodging

A Plus Pet Sitting – Pet Sitting and Dog Walking

West Towne Veterinary Center – Veterinary Services

Memorial Pet Services – Paw Prints Left Behind

Waggin Tails Pet Care – Ranch and Lodging a Library in Madison


If you have a maintenance emergency, call us immediately at both phone numbers provided to you during your move-in appointment. These contact numbers are also posted inside your apartment’s entryway closet. If management is unavailable, please be sure to leave a message on our voicemail. If you feel you have an emergency that warrants calling 911, do so immediately and contact us as soon as reasonable.

Emergencies may include but are not limited to:

  • Metal health and/or physical health emergencies – call 911
  • Fire or smoke is present – call 911 and BTM Properties
  • CO or smoke detector alarm is sounding loudly – call 911 and BTM Properties
  • Electrical shortage or sparking in or around the property – call 911, Madison Gas & Electric and BTM Properties
  • The smell of natural gas is present – call 911, Madison Gas & Electric and BTM Properties
  • Suspicious activity or vehicles are present on or around the property – call 911 and BTM Properties
  • Any situation which is likely to result in personal injury – call 911 and BTM Properties
  • Any situation which is likely to result in major damage to property – call 911 and BTM Properties
  • Water leakage from interior pipes, appliances or exterior faucets – call BTM Properties
  • No water, water seeping from lawn or street – call Madison Water Utility and BTM Properties
  • Sewer or toilet back-up – call BTM Properties
  • No heat – call BTM Properties
  • CO or smoke detector alarm is chirping – call BTM Properties
  • If you are a resident of BTM Properites and have a request for management, please complete the form below and select submit.

    Do you have a friend or know someone that might be interested in renting a home from BTM Properties? You could receive a referral bonus and pick your neighbor at the same time. Click HERE to view our referral flyer.